Refund Policy
Try our Products - Completely Risk-Free
HASSLE-FREE RETURNS AND REFUNDS
sort out a return label for you and issue a full refund, hassle-free, no
questions asked.
- Request the return within 30 days of receipt telling us your problem.
- Try to return in the original packaging and labels.
If your product meets these requirements, please contact us so that we can resolve the situation.
Once your package is returned and inspected at our warehouse, we will email you notifying you of your refund.
When your refund has been approved in our system, the amount you paid for the product will automatically be applied to the credit card or payment service you used to make a purchase within a certain number of days. We will email you to notify you the refund has been issued.
If you haven't seen your refund yet, there is no need to worry. It may take some time before your refund shows up in your account balance.
Next, contact your banking service. There is often some processing time before a refund is applied.
If you have done all this and still have not received your refund, please contact us at info@averymontessori.com
Gift cards are non-refundable.
Order Cancelation
We'll cancel your order and refund you in full if you send us a request before your order has shipped out. If a package has already been shipped out, you will need to complete a return process once a package arrives at your address to get a full refund.
Shipping & Return Shipping
We are not responsible for the shipping costs of a returning item. We do not pay for but will issue return labels.
The actual return costs are the responsibility of the customer and must be paid to the shipping party. This applies both in the case of dissatisfied products as well as a defective received product
With most packages the the return label us in the box, but when this is not the case, inform us in your email and we will send them digitally. You can then print them and apply them to return package.
If shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance.
What happens if the tracking status shows "delivered," but you can't physically find your order?
Due to a considerable number of frauds, we can only place our trust in shipping companies to prove if a package was delivered or not. Therefore, the optimal solution to a missing package is to contact the courier service directly and ask about your order. All you need is a shipping address and a tracking number you will receive from us.
Contact us at: info@averymontessori.com
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We comply with all relevant laws regarding returns and refunds and specifically comply with EU Refund Law
If you have done all this and still have not received your refund, please contact us at info@averymontessori.com quoting your original order number.